Terms and Conditions

Essential Parent Mobile Application Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY.

By using the app, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use the app.

You must be 13 or over to accept these terms and upload and use the App.

Table of Contents

  1. WHO WE ARE
  2. THE APP IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT PROVIDE MEDICAL ADVICE
  3. ACCOUNTS, PASSWORDS AND SECURITY
  4. RESTRICTIONS
  5. OPERATING SYSTEM REQUIREMENTS
  6. THIRD-PARTY LINKS AND CONTENT
  7. PRIVACY AND DATA PROTECTION
  8. INTELLECTUAL PROPERTY RIGHTS
  9. SUPPORT FOR THE APP
  10. LIMITATION OF LIABILITY
  11. TERMINATION
  12. TRANSFER
  13. GOVERNING LAW
  14. CHANGES TO THESE TERMS
  1. WHO WE ARE

The Essential Parent Company Ltd (“We”) are registered in England and Wales under company number 07535196 and have our registered office at St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0BS.

We permit you to use the Essential Parent mobile application (“App”) and any updates or supplements to it; the service you connect to via the App (“Service”) and the content we provide to you including electronic documentation and bundles (“Content”) in accordance with these Terms of Use.

  1. THE APP IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT PROVIDE MEDICAL ADVICE

The App, the Content and the Service offer health, fitness and nutrition related information. They are designed for non-commercial, informational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis or treatment. If you have any concerns or questions about your health or the Content on the App, you should always consult with a doctor or other health-care professional. Do not disregard, avoid or delay obtaining medical or health related advice from your health care professional because of something you may have read or seen on the App. The use of any information provided on the App or the Content or made available through the Service is solely at your own risk.

  1. ACCOUNTS, PASSWORDS AND SECURITY

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at [email protected].

  1. RESTRICTIONS

You agree that you will:

  • not rent, lease, sub-license, loan, provide, or otherwise make available, the Content or the App in any form, in whole or in part to any person without our prior written consent;
  • not copy the App, Content or Service, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
  • not translate, merge, adapt, vary, alter or modify, the whole or any part of the App, Content or Service nor permit the App, Content or Service or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App on devices as permitted in these Terms of Use;
  • not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App, Content or Service nor attempt to do any such things;
  • comply with all regulations that apply to the technology used or supported by the App.

You must:

  • not use the App, Content or Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, Service or any operating system;
  • not infringe our intellectual property rights or those of any third party in relation to your use of the App, Content or Service;
  • not use or share any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App, Content or Service;
  • not use the App, Content or Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
  • not collect or harvest any information or data from our Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.
  1. OPERATING SYSTEM REQUIREMENTS

The App requires iOS version 13+ or Android version 8+ to work.

The ways in which you can use the App may also be controlled by the Apple AppStore and Google Play’s rules and policies.

  1. THIRD-PARTY LINKS AND CONTENT

The App, Content and Service may contain links to other independent websites and resources which are not provided by us. Any opinion, advice, statement, advertisement, offer, survey or other content made available through the App by third parties, including our information providers and licensors, are those of the respective authors or distributors and not Essential Parent.

Such independent links and resources are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).

You will need to make your own independent judgement about whether to use any such independent websites and resources, including whether to buy any products or services offered by them.

Essential Parent is not responsible for the legality, accuracy or appropriateness of any content, advertising, products, services or other materials on or available from any linked third-party site.

  1. PRIVACY AND DATA PROTECTION

We only use any personal data we collect through your use of the App, Content and Service in the ways set out in our Privacy Policy.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

By using the App, Content or Service you agree to us collecting and using technical information about the devices on which you use the App and related software, hardware and peripherals to improve our products and to provide the Service to you.

  1. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in the App, Content and Service throughout the world belong to us. You have no intellectual property rights in, or to, the App, Content or Service other than the right to use them in accordance with these Terms of Use.

  1. SUPPORT FOR THE APP

If you think the App, Content or Service are faulty or misdescribed or wish to contact us for any other reason, please email us at [email protected].

If we have to contact you, we will do so by email or by SMS using the contact details you have provided to us.

  1. LIMITATION OF LIABILITY

The App is provided for general information purposes only. It does not offer advice on which you should rely. Although we make reasonable efforts to update the information the App, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.

We are not responsible for indirect losses including but not limited to loss of income or revenue, loss of business, loss of profits, loss anticipated savings, loss of data however arising and whether caused by tort, breach of contract of otherwise.

If our provision of the Services or support for the App or the Services is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. We are not liable for any delays caused by the event.

  1. TERMINATION

We may end your rights to use the App at any time by contacting you if you have broken any of these Terms of Use.

If we end your rights to use the App:

  • You must stop all activities authorised by these Terms of Use, including your use of the App, any Content and any Service.
  • You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.
  • We may remotely block your access to the App from them and cease providing you with access to the Content and the Services.
  1. TRANSFER

We may transfer our rights and obligations under these terms to another organisation and will notify you in writing if this happens.

  1. GOVERNING LAW

These Terms of Use and the relationship between you and Essential Parent shall be governed by and construed in accordance with the laws of England and Wales. You and Essential Parent irrevocably agree to submit to the personal and exclusive jurisdiction of the courts located in England and Wales.

  1. CHANGES TO THESE TERMS

We may amend these terms from time to time to reflect changes in law or best practice or to deal with any additional features that we introduce. Your continued access use of the App, Content and Service signifies your acceptance of any amended terms.

From time to time we may automatically update the App or change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt out of automatic updates, you may not be able to continue using the App.